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The Healthy Dispatcher

People-oriented PSAP solutions

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Blog

January 28, 2021 By Adam Timm

Under the Headset: Until We Meet Again

My time in this corner of the internet has come to an end. It is my hope that the writings here have allowed you to a step back, even after your worst day on the job, and realize how special this career is. It’s truly a calling and a job that not everyone can do. […]

January 8, 2021 By Adam Timm

When It Comes Dispatcher Pay, America IS the Best

From a young age, society seems to teach that whatever we choose to do with our lives, it must pay well. Salary becomes paramount and is often tied to how much happiness one will experience in their chosen career. It’s not until doing the job that one realizes money and happiness aren’t necessarily tied to […]

November 6, 2020 By Adam Timm

Emergency in the 9-1-1 Center: Understaffing

In the typical workplace, understaffing can lead to decreased sales, a lost client or the requirement that other employees work harder, more quickly, and longer hours. Certainly, this can be difficult for existing employees. Understaffing at the office, however, isn’t likely to lead to injury or death of another person. Things are different in public […]

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Articles & Resources

Dispatcher Burnout: Are You At Risk?

Culture, Climate & Trust: The Keys to a Thriving 9-1-1 Comm Center

Improving Your PSAP's Morale: Whose Job Is It?

The 3 Signs of a Miserable Comm Center (and what you can do about it)

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“I have taken many classes which touch upon stress in my ten years as a dispatcher. The Healthy Dispatcher approach to teaching ways of dealing with the causes, effects, and solutions were refreshing and sincere. The students were thoughtfully engaged and receptive throughout the entire class. Their feedback was positive, especially regarding the presentation. I personally enjoyed the time we spent doing breathing exercises. I look forward to taking more of The Healthy Dispatcher classes in the future!”

Anisa Allen
911 Program Coordinator
Hillsborough Community College
Ybor City Campus, Tampa, FL

“Going home with great ideas to help in areas in need of improving.”

— Cindy F., Conroe Police Dept.

“I’ve never learned so much in one class. Especially things I can immediately apply to my own life.”

— Kimberely M., Montgomery County Sheriff’s Office

“I was ready to get on medication to help me focus. Your workshop saved me from a lifetime ofstruggle.”

— Rondi P., The Woodlands Fire Dept.

Our Blog

Under the Headset: Until We Meet Again

My time in this corner of the internet has come to an end. It is my hope that the writings here have allowed you to a step back, even after your worst day on the job, and realize how special this career is. It’s truly a calling and a job that not …

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