Our innovative training classes address the biggest challenges facing your 9-1-1 communications center. Low morale, excessive absenteeism, employee retention, poor customer service—all exposing your agency to increased liability and higher costs—can be traced to poor communication, internal conflict, bad leadership, and high stress levels.
We offer classes that are customizable to the specific challenges of your center. Our nine training modules can be mixed-and-matched in any way, for up to 24 hours of training.
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- Information and experience that dispatchers can use today
- Customizable follow-up and accountability options for greater learning impact
- Innovative and engaging classroom experience
- The latest tools in the areas of communication, resilience, leadership, and neuroscience
Health and wellness is both a mental and a physical game. The healthy dispatcher has the awareness and the right tools to live well throughout their career, both on and off the job.