New Classes for 2019

Click on a class name below for details:

Delivering Great Customer Service…When Dealing with Impossible People
Improving Your Emotional Intelligence: The #1 Skill for Comm Center Success
Effective Supervision: How to Get the Most Out of Your People

Primary Sidebar

Articles & Resources

Dispatcher Burnout: Are You At Risk?

Culture, Climate & Trust: The Keys to a Thriving 9-1-1 Comm Center

Improving Your PSAP's Morale: Whose Job Is It?

The 3 Signs of a Miserable Comm Center (and what you can do about it)

Join Our Monthly Newsletter for the Latest from the 9-1-1 Profession

Email Address*

First Name

Last Name

* = required field

MI APCO/NENA Spring 2016 MN MSA/APCO/NENA Spring 2016 LRGVDC Mar 2016 Collin Co Juv Dept Shelby County May 2016 York 911 MI NENA Conference 2016 DETCOG June 2016 Tempe June 2016 Beaumont PD 2016 NNTF 2016 Collin County July 2016

Footer

“I was ready to get on medication to help me focus. Your workshop saved me from a lifetime ofstruggle.”

— Rondi P., The Woodlands Fire Dept.

“Going home with great ideas to help in areas in need of improving.”

— Cindy F., Conroe Police Dept.

“Very awesome learning experience. It gave me the push to pursue my goals, and showed me I can believe in myself.”

— Nadine S., Tulia Police Dept.

1430 5th St., #503, Santa Monica, CA 90401 | (424) 214-0303 | Email Us

Home
About Us
Training Classes
Consulting
Resources
Contact Us
Conference Planners

Click on a class name below for details:

Delivering Great Customer Service…When Dealing with Impossible People

Improving Your Emotional Intelligence: The #1 Skill for Comm Center Success

Effective Supervision: How to Get the Most Out of Your People

Footer