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The Healthy Dispatcher

People-oriented PSAP solutions

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    • Now offering People-Oriented PSAP Consulting
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Available for booking in 2019

The Art of Staying Motivated and Motivating Others

Course Description:

All of us know it’s extremely difficult stay motivated in our work, especially in a demanding job like emergency communications. It’s of vital importance that you develop strategies to maintain your motivation and understand how you can help motivate others as well. This class explores extrinsic and intrinsic motivation, why carrots and sticks often aren’t effective, and practical strategies for both one- minute motivation and long-term motivation.

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Articles & Resources

Dispatcher Burnout: Are You At Risk?

Culture, Climate & Trust: The Keys to a Thriving 9-1-1 Comm Center

Improving Your PSAP's Morale: Whose Job Is It?

The 3 Signs of a Miserable Comm Center (and what you can do about it)

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“Awesome! Learned so much that is going to help me.
I’m ‘Angry Wendy’ at work, and I really don’t want to be.
This may help me thrive through the end of my career (31 years, going for 35).
Thank you!”

— Wendy S., Tampa Police Dept.

“Going home with great ideas to help in areas in need of improving.”

— Cindy F., Conroe Police Dept.

“Your workshops introduced me to a life beyond the symptoms of stress. Now I have the tools to meet the day with confidence.”

— Sara C., LAPD Communications

1430 5th St., #503, Santa Monica, CA 90401 | (424) 214-0303 | Email Us

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