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The Healthy Dispatcher

People-oriented PSAP solutions

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    • Now offering People-Oriented PSAP Consulting
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    • The Power of Resilience
    • Positive Interaction With Difficult People
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    • Effective Supervision: How to Get the Most Out of Your People
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    • Dispatcher Stress: 50 Lessons on Beating the Burnout
    • Stress is Optional! How to Kick the Habit
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Conference Planners


For an inspirational keynote delivered by someone who has worked under the headset and knows the challenges that 9-1-1 professionals go through every day, contact us to book Adam for your next Public Safety Communications conference.

Audiences praise his energetic and interactive presentation style, calling his sessions “an awesome learning experience,” “captivating, thought-provoking,” “amazing,” and “incredibly engaging.” Adam travels nearly 200 days a year presenting training classes and conference sessions across the country.

Adam’s recent 9-1-1 conference appearances:

APCO 2017 Denver
APCO 2018 Las Vegas
APCO Western Regional Conference – 2016, 2018
California NENA Annual Conference – 2016, 2017
Colorado 2016 NENA Annual Conference
Florida NENA/APCO Conference 2017
Gulf Coast NENA Annual Conference 2018
IAED Navigator 2018 Las Vegas
Illinois Public Safety Telecommunications Association Annual 2018
Kentucky Emergency Services Conference 2018
Michigan NENA Annual Conference – 2015, 2016, 2017, 2018
Michigan NENA/APCO Spring Conference – 2016
Minnesota APCO/MN Sheriffs Association 2016 Spring Training Event
Nebraska APCO/NENA Fall Conference – 2017, 2018
Nebraska Emergency Services Communications Association – 2018
NENA 2017 San Antonio
NENA 2018 Nashville
New Jersey NENA Conference & Symposium 2017
Tennessee APCO/NENA Annual Conference 2017
Texas APCO Fall Symposium – 2016, 2017
Texas Public Safety Annual Conference – 2015, 2016, 2017, 2018
Virginia APCO/NENA Conference 2018

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Articles & Resources

Dispatcher Burnout: Are You At Risk?

Culture, Climate & Trust: The Keys to a Thriving 9-1-1 Comm Center

Improving Your PSAP's Morale: Whose Job Is It?

The 3 Signs of a Miserable Comm Center (and what you can do about it)

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“Amazing, I really needed this. Thank you.”

— Meghan B., Bastrop Co. Sheriff’s Office

“I was ready to get on medication to help me focus. Your workshop saved me from a lifetime ofstruggle.”

— Rondi P., The Woodlands Fire Dept.

“Great speakers! It was nice to not have to sit through another boring class.”

— Courtney M., Montgomery Co. Sheriff’s Office

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  • Contact Us
  • Conference Planners