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Power of Resilience 9-1-1 Virtual LIVE Training Classes for Office of Unified Communications, Washington, DC

June 16, 2020 @ 8:30 am - June 18, 2020 @ 5:00 pm


Join Adam on any of these six dates, 6/16, 6/17, 6/18 and 7/21, 7/22 or 7/23, for an insightful and energetic 8-hour virtual training class filled with proven action steps and powerful perspectives to help you thrive in your 9-1-1 career. Hosted by Office of Unified Communications.

Register using the “Event Website” link below, or contact us with any questions.

Class description:
Working in 9-1-1 can be challenging, with vicarious trauma, long hours and difficult callers the norm. It takes a personal leadership approach to thrive in this profession. Research shows that 9-1-1 professionals who prioritize their resilience embody this approach. They are happier on the job, feel more confident in their role and make a bigger impact through their work. This presentation offers stories from the best comm centers around the country, and underscores the importance of resilience at both the personal and organizational level.

Learning Objectives:
-Understand the cause of work-related vicarious trauma
-Identify 3 specific ways you can prioritize your personal success
-Learn how to limit both your work stress and home stress and feel better
-Bring these tools and perspectives into your work day

* This is a virtual training event. Register to receive the link to join the live online training. Classes are from 8:30 am to 5:00 pm Eastern Time. *


June 16, 2020 @ 8:30 am
June 18, 2020 @ 5:00 pm
Event Category:


LIVE Virtual Training
Washington, DC 20032


Mayra Gallo
(202) 730-0464