People-oriented PSAP solutions
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911 Supervisor’s Training @ GHC 911
October 31, 2017 @ 8:00 am - November 2, 2017 @ 5:00 pm
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Day 1 – Tuesday, October 31st: The Power of Resilience
Day 2 – Wednesday, November 1st: Positive Interaction with Difficult People
Day 3 – Thursday, November 2nd: Transformational Leadership
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A Better Way to Measure Your PSAP’s Performance
Speaking with PSAP directors and communications managers across the country, some painful realities are expressed consistently. Morale is at an all-time low. Attrition is preventing staffing levels from getting to where they need to be. Absenteeism …