People-oriented PSAP solutions
Denise Amber Lee Foundation/The Healthy Dispatcher DETCOG Training Event, Livingston, TX
July 11 - July 12
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Day 1, July 11: Denise Amber Lee Foundation presents 8-hour training class, “A Victim’s Plea: Meeting Expectations.”
Day 2, July 12: The Healthy Dispatcher presents 8-hour training class, “The Power of Resilience: How to Beat Dispatcher Burnout.”
Classes hosted by Deep East Texas Council of Governments
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A Better Way to Measure Your PSAP’s Performance
Speaking with PSAP directors and communications managers across the country, some painful realities are expressed consistently. Morale is at an all-time low. Attrition is preventing staffing levels from getting to where they need to be. Absenteeism …