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Emotional Intelligence for Comm Center Success in Franklin, IN

June 25 @ 8:00 am - 5:00 pm


Join Adam for this 8-hour class filled with proven strategies you can use today to improve communication and the culture at your center. Hosted by Johnson County 9-1-1.

Register using the “Event Website” link below, or contact us with any questions.

Class Description:
You may think you’d be more successful if callers weren’t so annoying. Or if your supervisor weren’t such a jerk. Or the work weren’t so stressful. The fact is your success is determined almost wholly by the level of your own emotional intelligence. This class explains the critical importance of emotional intelligence and how it applies to your daily work life, explores the four pillars of emotional intelligence, and provides proven ways to improve your emotional intelligence immediately.

Learning Objectives:
Participants will learn:
—Why emotional intelligence is so important at the comm center
—How to improve their leadership ability, no matter where in the organization they work
—Tools for communicating more effectively during heated exchanges
—The simple change they can make to improve their center’s morale


June 25
8:00 am - 5:00 pm
Event Category:


Johnson County 911
1061 Hospital Road
Franklin, IN 46131 United States