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How to Lead From the Front Line in Crown Point, IN
September 18, 2019 @ 8:00 am - September 19, 2019 @ 5:00 pm
The fifth and sixth of six classes hosted by Indiana Statewide 911 Board and InDigital
Join Adam for this special 8-hour training class filled with tools and perspectives to be a better leader at work and home.
Classes will begin at 0800 and end at 1700 each day. To register click the link below.
Working in 9-1-1 can be challenging, with vicarious trauma, long hours, and difficult callers the norm. It takes a personal leadership approach to thrive in this profession. Research shows that 9-1-1 pros who prioritize their resilience embody this approach. They are happier on the job, feel more confident in their role, and make a bigger impact through their work. This presentation offers stories from the best comm centers around the country, and underscores the importance of resilience at both the personal and organizational level.
Attendees will learn proven strategies to:
o Understand the underlying cause of work-related vicarious trauma
o Identify three specific ways you can prioritize your personal success
o Learn how the best comm centers keep their best people
o Bring these tools and perspectives into your work day