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Michigan 2018 NENA Conference
May 22, 2018 - May 24, 2018
Adam presenting breakout session, “Defusing Conflict at the Comm Center,” and closing session, “Everyday Superheroes: The Resilient Front Line,” in Mackinac Island, MI
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Emergency in the 9-1-1 Center: Understaffing
In the typical workplace, understaffing can lead to decreased sales, a lost client or the requirement that other employees work harder, more quickly, and longer hours. Certainly, this can be difficult for existing employees. Understaffing at the …