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MN MSA/APCO/NENA PSAP Conference in Alexandria, MN
March 14, 2019 @ 8:30 am - 11:30 am
Adam will be presenting the closing session for this year’s Spring Conference in Alexandria, sharing “The Power of Resilience: How to Beat Burnout.”
Working in 9-1-1 can be challenging, with vicarious trauma, long hours and difficult callers the norm. It takes a personal leadership approach to thrive in this profession. Research shows that 9-1-1 professionals who prioritize their resilience embody this approach. They are happier on the job, feel more confident in the role, and make a bigger impact through their work. This presentation offers stories from the best comm centers around the country, and underscores the importance of resilience at both the personal and organizational level.
-Understand the underlying cause of work-related vicarious trauma
-Identify 3 specific ways you can prioritize your personal success
-Learn how to limit both your work stress and home stress and feel better
-Bring these tools and perspectives into your work day