People-oriented PSAP solutions
National 9-1-1 Trainer’s Forum (NNTF) Annual Conference, Charleston, SC
July 18
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Adam presenting at NNTF 2018 Annual Conference in Charleston, SC
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A Better Way to Measure Your PSAP’s Performance
Speaking with PSAP directors and communications managers across the country, some painful realities are expressed consistently. Morale is at an all-time low. Attrition is preventing staffing levels from getting to where they need to be. Absenteeism …