People-oriented PSAP solutions
Nebraska Emergency Communications Association (NESCA) Fall Conference, Lincoln, NE
September 25
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Adam presenting opening session for 2018 NESCA Fall Conference in Lincoln, NE
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A Better Way to Measure Your PSAP’s Performance
Speaking with PSAP directors and communications managers across the country, some painful realities are expressed consistently. Morale is at an all-time low. Attrition is preventing staffing levels from getting to where they need to be. Absenteeism …