People-oriented PSAP solutions
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Positive Interaction in the Comm Center
April 6
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In-service training at Cambridge Emergency Communications Department, Cambridge, MA
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A Better Way to Measure Your PSAP’s Performance
Speaking with PSAP directors and communications managers across the country, some painful realities are expressed consistently. Morale is at an all-time low. Attrition is preventing staffing levels from getting to where they need to be. Absenteeism …