People-oriented PSAP solutions
Positive Interaction with Difficult People @ McLennan County 9-1-1, Woodway, TX
August 28 - August 29
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Adam and Joe presenting 8-hour training class, “Positive Interaction with Difficult People,” in Woodway, TX.
Attendees will received 8-hours of TCOLE credit.
Same class will be repeated both days.
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A Better Way to Measure Your PSAP’s Performance
Speaking with PSAP directors and communications managers across the country, some painful realities are expressed consistently. Morale is at an all-time low. Attrition is preventing staffing levels from getting to where they need to be. Absenteeism …