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Pushing the Mower and Dumping the Baggage, Fort Worth, TX

September 22, 2020 @ 8:00 am - 5:00 pm

Join Capt. Jeremy Hill for this interactive and engaging 8-hour class, filled with tools and perspectives you can use on the job today. Hosted by Tarrant County 9-1-1.

It has become widely accepted that PSAP and Dispatch Centers are breeding grounds for
burnout, PTSD, low job satisfaction, high employee turnover, poor morale, and low numbers of qualified applicants. This class drills down to the square roots causing this occupational cancer. It also articulates proven measures used to treat and combat this disease plaguing comm centers worldwide. Be prepared to have decades of status quo and complacency challenged. This issue is an epidemic impacting the 911 system with dire consequences. The class is designed to equip participants with strategies and tactics to combat the demons afflicting the professional work force of Emergency Communications and Public Safety.

Learning Objectives:
In this training class, participants learn:
-Identify and target the hazards afflicting the 911 work force
-Case studies of the “status quo” ramifications
-How to remove the stigma of Employee Assistance
-Incorporate tangible success in improving Employee Health & Wellness


September 22, 2020
8:00 am - 5:00 pm
Event Category: