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The Power of Resilience: How to Beat Dispatcher Burnout in Greensboro, NC

September 30, 2020 @ 8:00 am - 5:00 pm


Join Adam Timm for this energetic and insightful 8-hour training class, filled with proven action steps and perspectives to help you thrive in your 9-1-1 career. Hosted by Guilford Metro 911.

* See below for registration and to purchase tickets *

Class description:
Working in 9-1-1 can be challenging, with vicarious trauma, long hours and difficult callers the norm. It takes a personal leadership approach to thrive in this profession. Research shows that 9-1-1 professionals who prioritize their resilience embody this approach. They are happier on the job, feel more confident in their role and make a bigger impact through their work. This presentation offers stories from the best comm centers around the country, and underscores the importance of resilience at both the personal and organizational level.

Learning Objectives:
-Understand the cause of work-related vicarious trauma
-Identify 3 specific ways you can prioritize your personal success
-Learn how to limit both your work stress and home stress and feel better
-Bring these tools and perspectives into your work day


September 30, 2020
8:00 am - 5:00 pm
Event Category:


Guilford Metro 911
1903 Midway St
Greensboro, NC 27403 United States