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The Power of Resilience at North Central Texas 9-1-1 District

February 22 @ 8:00 am - 5:00 pm

Join Adam for this energetic and insightful 8-hour training class filled with proven action steps and perspectives to help you thrive in your 9-1-1 career.

Class description:
Working in 9-1-1 can be challenging, with vicarious trauma, long hours and difficult callers the norm. It takes a personal leadership approach to thrive in this profession. Research shows that 9-1-1 professionals who prioritize their resilience embody this approach. They are happier on the job, feel more confident in the role, and make a bigger impact through their work. This presentation offers stories from the best comm centers around the country, and underscores the importance of resilience at both the personal and organizational level.

Learning Objectives:
-Understand the underlying cause of work-related vicarious trauma
-Identify 3 specific ways you can prioritize your personal success
-Learn how to limit both your work stress and home stress and feel better
-Bring these tools and perspectives into your work day

Details

Date:
February 22
Time:
8:00 am - 5:00 pm
Event Category:
Website:
https://cs911.nctcog.org/p-6646-tptp.aspx

Venue

NCT 9-1-1
600 Six Flags Dr, Suite 226
Arlington, TX 76011 United States
Website:
www.nct911.org

Organizer

Lysa Baker
Phone:
817-695-9205
Email:
lbaker@nctcog.org
Website:
www.nct911.org