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The Power of Resilience Classes at AL NENA Conference in Montgomery, AL

February 13, 2020 @ 8:00 am - 5:00 pm

On February 13th, at this year’s annual conference, Adam will be presenting an 8-hour session entitled: “The Power of Resilience: How to Beat Dispatcher Stress.”

Class description:
Working in 9-1-1 can be challenging, with vicarious trauma, long hours and difficult callers the norm. It takes a personal leadership approach to thrive in this profession. Research shows that 9-1-1 professionals who prioritize their resilience embody this approach. They are happier on the job, feel more confident in their role and make a bigger impact through their work. This presentation offers stories from the best comm centers around the country, and underscores the importance of resilience at both the personal and organizational level.

Learning Objectives:
-Understand the cause of work-related vicarious trauma
-Identify 3 specific ways you can prioritize your personal success
-Learn how to limit both your work stress and home stress and feel better
-Bring these tools and perspectives into your work day

Locations for this class are across the state.


February 13, 2020
8:00 am - 5:00 pm
Event Category:


TBD Montgomery
Montgomery, AL United States