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The Power of Resilience: How to Beat Dispatcher Stress in Canton, MI

February 26, 2020 @ 8:00 am - 5:00 pm


Join Adam for this energetic and insightful 8-hour training class filled with proven action steps and perspectives to help you thrive in your 9-1-1 career. Hosted by Canton Public Safety.

Register using the “Event Website” link below, or contact us with any questions.

Class description:
Working in 9-1-1 can be challenging, with vicarious trauma, long hours and difficult callers the norm. It takes a personal leadership approach to thrive in this profession. Research shows that 9-1-1 professionals who prioritize their resilience embody this approach. They are happier on the job, feel more confident in the role, and make a bigger impact through their work. This presentation offers stories from the best comm centers around the country, and underscores the importance of resilience at both the personal and organizational level.

Learning Objectives:
-Understand the underlying cause of work-related vicarious trauma
-Identify 3 specific ways you can prioritize your personal success
-Learn how to limit both your work stress and home stress and feel better
-Bring these tools and perspectives into your work day


February 26, 2020
8:00 am - 5:00 pm
Event Category:


Canton Public Safety
1150 South Canton Center
Canton, MI 48188 United States