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The Power of Resilience: How to Beat Dispatcher Stress in Roanoke, VA

March 17, 2020 @ 8:30 am - 5:00 pm

Join Adam on March 17, for this energetic and insightful 8-hour training class filled with proven action steps and perspectives to help you thrive in your 9-1-1 career. Hosted by Twin County 911.

Class description:
Working in 9-1-1 can be challenging, with vicarious trauma, long hours and difficult callers the norm. It takes a personal leadership approach to thrive in this profession. Research shows that 9-1-1 professionals who prioritize their resilience embody this approach. They are happier on the job, feel more confident in the role, and make a bigger impact through their work. This presentation offers stories from the best comm centers around the country, and underscores the importance of resilience at both the personal and organizational level.

Learning Objectives:
-Understand the underlying cause of work-related vicarious trauma
-Identify 3 specific ways you can prioritize your personal success
-Learn how to limit both your work stress and home stress and feel better
-Bring these tools and perspectives into your work day


Jolena Young
Email: jyoung@gmail.com
Phone: (276) 233-3231


March 17, 2020
8:30 am - 5:00 pm
Event Category:


Roanoke EOC
5925 Cove Rd
Roanoke, VA 24019 United States