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The Power of Resilience in Austin, TX

July 31, 2019 @ 8:00 am - 5:00 pm

Join Adam for this energetic, insightful, 8-hour training class filled with proven action steps and powerful perspectives to help you thrive in your 9-1-1 career. Hosted by Capital Area Council of Governments.

Register using the “Event Website” link below, or contact us for more info.

Class description:
Working in 9-1-1 can be challenging, with vicarious trauma, long hours, and difficult callers the norm. It takes a personal leadership approach to thrive in this profession. Research shows that 9-1-1 pros who prioritize their resilience embody this approach. They are happier on the job, feel more confident in their role, and make a bigger impact through their work. This presentation offers stories from the best comm centers around the country, and underscores the importance of resilience at both the personal and organizational level.

Learning Objectives:
o Understand the underlying cause of work-related vicarious trauma
o Identify three specific ways you can prioritize your personal success
o Learn how to limit both your work stress and home stress
o Bring these tools and perspectives into your day


July 31, 2019
8:00 am - 5:00 pm
Event Category:


6800 Burleson Road, Bldg 310, Suite 165
Austin, TX 78744 United States