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The Power of Resilience in Austin, TX
July 31, 2019 @ 8:00 am - 5:00 pm
Join Adam for this energetic, insightful, 8-hour training class filled with proven action steps and powerful perspectives to help you thrive in your 9-1-1 career. Hosted by Capital Area Council of Governments.
Register using the “Event Website” link below, or contact us for more info.
Working in 9-1-1 can be challenging, with vicarious trauma, long hours, and difficult callers the norm. It takes a personal leadership approach to thrive in this profession. Research shows that 9-1-1 pros who prioritize their resilience embody this approach. They are happier on the job, feel more confident in their role, and make a bigger impact through their work. This presentation offers stories from the best comm centers around the country, and underscores the importance of resilience at both the personal and organizational level.
o Understand the underlying cause of work-related vicarious trauma
o Identify three specific ways you can prioritize your personal success
o Learn how to limit both your work stress and home stress
o Bring these tools and perspectives into your day