People-oriented PSAP solutions
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The Power of Resilience @ Massachusetts State 911 Training Academy
May 2
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Adam presenting 8-hour “The Power of Resilience” training class in Middleborough, MA
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A Better Way to Measure Your PSAP’s Performance
Speaking with PSAP directors and communications managers across the country, some painful realities are expressed consistently. Morale is at an all-time low. Attrition is preventing staffing levels from getting to where they need to be. Absenteeism …