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The Power of Resilience at Skagit 911

February 12, 2019 - February 13, 2019

Join Adam for this energetic and insightful 4-hour training class filled with proven action steps and perspectives to help you thrive in your 9-1-1 career.

There will be three 4-hour training classes over the 2 days. Contact Skagit 911 for registration and more info.

Class description:
Working in 9-1-1 can be challenging, with vicarious trauma, long hours and difficult callers the norm. It takes a personal leadership approach to thrive in this profession. Research shows that 9-1-1 professionals who prioritize their resilience embody this approach. They are happier on the job, feel more confident in the role, and make a bigger impact through their work. This presentation offers stories from the best comm centers around the country, and underscores the importance of resilience at both the personal and organizational level.

Learning Objectives:
-Understand the underlying cause of work-related vicarious trauma
-Identify 3 specific ways you can prioritize your personal success
-Learn how to limit both your work stress and home stress and feel better
-Bring these tools and perspectives into your work day


February 12, 2019
February 13, 2019
Event Category:


Skagit 911 Emergency Communications
2911 E College Way
Mount Vernon, WA 98273 United States


The Healthy Dispatcher