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Transformational Comm Center Leadership in Leonardtown, MD
August 15, 2019 @ 8:00 am - 5:00 pm
Join Adam for this interactive and engaging leadership class, filled with tools and perspectives to help you be the leader your center needs, no matter what your job title is. Hosted by St. Mary’s County DES.
The people in your PSAP are your most valuable resource and specific leadership approach can help keep them. Research shows that the best comm centers motivate their team members in a different way. This class outlines the power of a transformational approach, the keys to successful implementation, and offers specific ways to boost morale and improve retention, whether you’re a supervisor, lead dispatcher, or someone with leadership potential.
In this interactive training class, participants learn proven ways to:
Embody the habits of a successful leader
Identify their personal leadership style
Take actionable steps towards becoming the leader they want to be
Create a culture of success at the dispatch center