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Events for October 22, 2019

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8:00 am

Positive Interaction with Difficult People in Sycamore, IL

October 22 @ 8:00 am - October 23 @ 5:00 pm

Join Adam for this interactive and engaging 8-hour class, filled with tools and perspectives you can use on the job today. Hosted by DeKalb County ETSB. Class description: Difficult callers are the norm in 9-1-1, and negative interactions with these types of callers can quickly go sideways. Stressed calltakers who are not equipped with the […]

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