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8:00 am

Positive Interaction with Difficult People in Victoria, TX

October 30, 2019 @ 8:00 am - 5:00 pm
Emergency Operations Center, 205 N Bridge St., B101,
Victoria, TX 77901 United States

Join Adam for this interactive and engaging 8-hour class, filled with tools and perspectives you can use on the job today. Hosted by Golden Crescent Planning Commission. Class description: Difficult callers are the norm in 9-1-1, and negative interactions with these types of callers can quickly go sideways. Stressed calltakers who are not equipped with […]

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