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Events for September 22, 2020

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8:00 am

The Emotionally Intelligent Comm Center, Wyoming, MI

September 22 @ 8:00 am - 5:00 pm
Kent County Dispatch Authority Wyoming, MI

On Tuesday 9/22, Adam presents an 8-hour leadership training class: The Emotionally Intelligent Comm Center. Training class will be held from 0800-1700 each day. Hosted by Kent County Dispatch Authority. Class Description: You may think you’d be more successful if callers weren’t so annoying. Or if your supervisor weren’t such a jerk. Or the work […]

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Pushing the Mower and Dumping the Baggage, Fort Worth, TX

September 22 @ 8:00 am - 5:00 pm

Join Capt. Jeremy Hill for this interactive and engaging 8-hour class, filled with tools and perspectives you can use on the job today. Hosted by Tarrant County 9-1-1. Description: It has become widely accepted that PSAP and Dispatch Centers are breeding grounds for burnout, PTSD, low job satisfaction, high employee turnover, poor morale, and low […]

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