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8:00 am

Positive Interaction with Difficult People in Charlotte, MI

August 21, 2019 @ 8:00 am - 5:00 pm
Eaton County Central Dispatch, 911 Courthouse Dr
Charlotte, MI 48813 United States

Join Adam for this interactive and engaging 8-hour class, hosted by Eaton County Central Dispatch. Class description: Difficult callers are the norm in 9-1-1, and negative interactions with these types of callers can quickly go sideways. In this 8-hour class, improve calltaking ability, and learn ways to effectively navigate interpersonal conflict within the comm center […]

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