MI APCO/NENA Spring 2016 MN MSA/APCO/NENA Spring 2016 LRGVDC Mar 2016 Collin Co Juv Dept Shelby County May 2016 York 911 MI NENA Conference 2016 DETCOG June 2016 Tempe June 2016 Beaumont PD 2016 NNTF 2016 Collin County July 2016

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“Amazing, I really needed this. Thank you.”

— Meghan B., Bastrop Co. Sheriff’s Office

“Going home with great ideas to help in areas in need of improving.”

— Cindy F., Conroe Police Dept.

“Great class for 911 dispatchers—not only good for us, but applies to everyone.”

— Randy W., Cy-Fair Volunteer Fire Dept.

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Dispatcher Stress: 50 Lessons on Beating the Burnout

Stress is Optional! How to Kick the Habit

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Dispatcher Stress:
50 Lessons on Beating the Burnout

Stress is Optional!
How to Kick the Habit