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The Healthy Dispatcher

People-oriented PSAP solutions

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Blog

January 8, 2021 By Adam Timm

When It Comes Dispatcher Pay, America IS the Best

From a young age, society seems to teach that whatever we choose to do with our lives, it must pay well. Salary becomes paramount and is often tied to how much happiness one will experience in their chosen career. It’s not until doing the job that one realizes money and happiness aren’t necessarily tied to […]

November 6, 2020 By Adam Timm

Emergency in the 9-1-1 Center: Understaffing

In the typical workplace, understaffing can lead to decreased sales, a lost client or the requirement that other employees work harder, more quickly, and longer hours. Certainly, this can be difficult for existing employees. Understaffing at the office, however, isn’t likely to lead to injury or death of another person. Things are different in public […]

September 1, 2020 By Adam Timm

APCO Project RETAINS Makes Leaders’ Lives Easier with Essential Information

By Jeff Vilk, Guest Writer Former Secretary of State Madeleine Albright once said, “As a leader, you have to have the ability to assimilate new information and understand that there might be a different view.” While she wasn’t talking about emergency communications, her words apply to our industry just the same. We must be able […]

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Articles & Resources

Dispatcher Burnout: Are You At Risk?

Culture, Climate & Trust: The Keys to a Thriving 9-1-1 Comm Center

Improving Your PSAP's Morale: Whose Job Is It?

The 3 Signs of a Miserable Comm Center (and what you can do about it)

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“I highly recommend The Healthy Dispatcher classes to anyone wanting any kind of a motivational course. The class did wonders for all who attended it. The attendees still praise how much this class impacted their lives for the better.”

Bea Gabrillo
9-1-1 Network Specialist
Coastal Bend Council of Governments
Corpus Christi, TX

“Your workshops introduced me to a life beyond the symptoms of stress. Now I have the tools to meet the day with confidence.”

— Sara C., LAPD Communications

“Awesome! Learned so much that is going to help me.
I’m ‘Angry Wendy’ at work, and I really don’t want to be.
This may help me thrive through the end of my career (31 years, going for 35).
Thank you!”

— Wendy S., Tampa Police Dept.

“Great class for 911 dispatchers—not only good for us, but applies to everyone.”

— Randy W., Cy-Fair Volunteer Fire Dept.

Our Blog

When It Comes Dispatcher Pay, America IS the Best

From a young age, society seems to teach that whatever we choose to do with our lives, it must pay well. Salary becomes paramount and is often tied to how much happiness one will experience in their chosen career. It’s not until doing the job that …

Read More...

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