From a young age, society seems to teach that whatever we choose to do with our lives, it must pay well. Salary becomes paramount and is often tied to how much happiness one will experience in their chosen career. It’s not until doing the job that one realizes money and happiness aren’t necessarily tied to […]
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Emergency in the 9-1-1 Center: Understaffing
In the typical workplace, understaffing can lead to decreased sales, a lost client or the requirement that other employees work harder, more quickly, and longer hours. Certainly, this can be difficult for existing employees. Understaffing at the office, however, isn’t likely to lead to injury or death of another person. Things are different in public […]
APCO Project RETAINS Makes Leaders’ Lives Easier with Essential Information
By Jeff Vilk, Guest Writer Former Secretary of State Madeleine Albright once said, “As a leader, you have to have the ability to assimilate new information and understand that there might be a different view.” While she wasn’t talking about emergency communications, her words apply to our industry just the same. We must be able […]