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The Power of Resilience: How to Beat Dispatcher Stress, Naples, FL
August 25, 2020 @ 8:00 am - 5:00 pm
On Tuesday 8/25 and Thursday 8/27, Adam presents an 8-hour leadership training class – The Power of Resilience: How to Beat Dispatcher Stress. Training classes will be held from 0800-1700 each day. Hosted by Collier County Sheriff’s Office.
Working in 9-1-1 can be challenging, with vicarious trauma, long hours and difficult callers the norm. It takes a personal leadership approach to thrive in this profession. Research shows that 9-1-1 professionals who prioritize their resilience embody this approach. They are happier on the job, feel more confident in their role and make a bigger impact through their work. This presentation offers stories from the best comm centers around the country, and underscores the importance of resilience at both the personal and organizational level.
-Understand the cause of work-related vicarious trauma
-Identify 3 specific ways you can prioritize your personal success
-Learn how to limit both your work stress and home stress and feel better
-Bring these tools and perspectives into your work day