You’ve been working hard to set the stage for success. Now, you and your employees can start writing your center’s new story, together. If you’ve been following this article series leading up to the April 13 release of my new book, “People Driven Leadership: How the Best 9-1-1 Centers Inspire Positive Change,” you know that […]
People-oriented PSAP solutions
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Under the Headset: Until We Meet Again
My time in this corner of the internet has come to an end. It is my hope that the writings here have allowed you to a step back, even after your worst day on the job, and realize how special this career is. It’s truly a calling and a job that not …