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The Healthy Dispatcher

People-oriented PSAP solutions

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Keep Your Best

Training Classes | Consulting | Leadership Team Building

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Our Classes

Communication

Conflict Resolution
Emotional Intelligence
Customer Service

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Leadership

Principles of Personal Leadership
Effective Supervision
Improving Culture & Morale

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Wellness

Stress Resilience & Emotional Fitness
PTSD Prevention
Working with Vicarious Trauma

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MI APCO/NENA Spring 2016 MN MSA/APCO/NENA Spring 2016 LRGVDC Mar 2016 Collin Co Juv Dept Shelby County May 2016 York 911 MI NENA Conference 2016 DETCOG June 2016 Tempe June 2016 Beaumont PD 2016 NNTF 2016 Collin County July 2016

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“In a matter of a few hours I found out how to pull the plug on my stress machine. This course gave me the tools to take a step back from my life and critically assess the cycles of stress that I perpetuate. This is a thoughtful, effective, and well-crafted course.”

Kevin Vick
Communications Supervisor
Rosenberg Police Department
Rosenberg, TX

Our Blog

Emergency in the 9-1-1 Center: Understaffing

In the typical workplace, understaffing can lead to decreased sales, a lost client or the requirement that other employees work harder, more quickly, and longer hours. Certainly, this can be difficult for existing employees. Understaffing at the …