The Healthy Dispatcher
People-oriented PSAP solutions
Communication
- Fundamentals of Communication
- Conflict Resolution
- Giving and Receiving Criticism
Leadership
- Principles of Personal Leadership
- Leadership and Legacy
- Motivating and Leading Others
Wellness
- Stress Resilience & Emotional Fitness
- Time Management
- Managing Personal Finances & Retiring Well
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A Better Way to Measure Your PSAP’s Performance
Speaking with PSAP directors and communications managers across the country, some painful realities are expressed consistently. Morale is at an all-time low. Attrition is preventing staffing levels from getting to where they need to be. Absenteeism …